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Communication
Notifications & Email
Reliable in-app notifications and email delivery with priority-based routing, delivery tracking, bounce handling, and admin visibility.
Key Features
Two-Tier Delivery
Critical alerts in under 2 seconds, routine updates batched efficiently. Child in clinic vs. grades posted - different priorities.
Multiple Channels
In-app notifications, email, and SMS (where enabled). Reach users on their preferred channel.
Delivery Tracking
Know if an email was sent, delivered, or bounced. Track delivery timeline from queue to inbox.
Bounce Handling
Automatic detection of invalid addresses. View bounce reasons for failed deliveries.
Admin Visibility
Email Audit shows every message with status. Filter by status, date, or recipient.
Built for Everyone
For Parents
- Timely updates about their children
- Choose notification preferences
- Never miss critical alerts
For Administrators
- Confidence that communications are delivered
- School-wide default settings
- Email audit for troubleshooting
For Support Teams
- Visibility into delivery issues
- Track failed deliveries easily
- Help parents update contact info